Requirements and site conditions first
Unified communications
VoIP & Unified Communications — PBX Systems
Unify your workforce, multi-site offices, and remote teams with a centralized, cost-effective, and scalable telephony ecosystem.
Planning through testing and training
Technical support remains part of delivery
Right-sized communication
Build the extension plan around how teams actually work.
Easylink considers users, departments, reception flows, external lines, branch communication and network readiness before recommending an architecture.
On-premise & cloud PBX
Deployment, setup, and fine-tuning of leading open-source and commercial PBX platforms such as Issabel and Grandstream UCM Series.
Multi-branch interconnection
Seamlessly link geographically dispersed offices and remote employees under a single extension plan with zero internal call costs.
IP phones & softphones
Comprehensive setup for desktop IP devices (Yealink, Grandstream) and softphone applications (PortSIP, MicroSIP, Zoiper, Groundwire).
Auto attendant & IVR
Create a clear first interaction for callers and reduce unnecessary transfers.
Extensions & hunt groups
Organize users, departments, hunt groups and transfer behavior according to operational workflows.
Centralized administration
Plan practical access, numbering plans and future adds, moves and changes.
A clear path to operation
From requirement to support.
Each step makes the next technical decision more reliable.
Discover
Understand the business need, users, sites and priorities.
Survey
Assess the environment, infrastructure and practical constraints.
Design
Shape a right-sized system and a clear implementation scope.
Supply
Coordinate suitable equipment and verified components.
Install
Implement carefully around the operating environment.
Test & train
Commission the system and help users work with confidence.
Support
Stay available for warranty care, maintenance and after-sales needs.
Useful answers
Questions before the next step.
Scope is confirmed against the real site, existing systems and agreed project terms.
Which PBX platforms does Easylink support?
We deploy and fine-tune leading open-source and commercial platforms including Issabel and Grandstream UCM Series, supporting both on-premise appliances and cloud environments.
Can remote workers connect securely?
Yes. Using compatible softphone applications like PortSIP, MicroSIP, Zoiper, or Groundwire over encrypted VPN tunnels or TLS/SRTP protocols.
Does Easylink supply and install the complete solution?
Yes. Depending on the agreed scope, Easylink can cover discovery, survey, design, supply, installation, testing, training and technical support.
Is the equipment covered by warranty?
Covered products carry a one-year warranty against manufacturer defects, subject to the agreed quotation, product conditions and project terms. Free maintenance during the covered warranty period is also subject to those terms.
Can the solution be planned for future growth?
Yes. The discovery and survey stages are used to understand expected users, sites, traffic, capacity and expansion before the final scope is defined.
Start with the requirement
Request an office communication assessment.
Describe the business outcome, current environment and involved users or sites. Easylink will use that context to define a sensible next technical step.